To better serve Beneplan members and our advisor community, we changed our support email to service@beneplan.ca.

Service@beneplan.ca will be the main destination where Beneplan members and advisors can send questions and concerns. We recommend saving this email address to your contacts for future use. Our contact phone number 1-800-387-1670 and operating hours (M-F, 9am-5pm EST) have not changed and will continue to operate same as before.

Other ways you can get help:

Online Chat

We have integrated an online chat system on beneplan.ca to help provide real time responses. Look for the blue chat icon in the bottom right corner of your screen.

Help Centre

All forms, FAQs and how-to guides are now stored in a central page for easy access.

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