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Meet the Team

Dahlia Alfred

Benefits Administrator

Dahlia has been in the group insurance industry for 10 years and possesses 17 years of customer service experience.

Geoff Hong

Benefits Advisor

Geoff is an accomplished advisor in group benefits, with an extensive knowledge of business issues in a variety of industries.

Joel Gomes

Human Resources Manager

Joel is Beneplan’s resident HR Advisor, designated with a CPHR. Joel helps small & medium businesses organize their HR strategies by providing templates, advice, and pointing out areas of liability.

Lucinda Mungy

Senior Health Claims Advisor

Lucinda has over 20 years of experience in Group Benefits, in both Claims and Customer Service.  She holds both the ALHC and CEBS designations. She manages the Drug Advocacy program at Beneplan as well as triages disability and other special claims.

Margaret Reid

Administration Manager

Margaret has a passion for effective customer service and an extensive knowledge of the group insurance industry. She oversees Beneplan’s administration department.

Mark Faiz


Mark is instrumental at setting actuarial models for Beneplan and other captive insurance organizations.

Mira Miric

Accounting Manager

Mira joined the Cooperative in 2000. As an original team member, she is passionate about the cooperative and loves her work as an Accounting Manager.

Patricia Thomas

Benefits Consultant

Patricia Thomas has been in the group insurance world for over 18 years, and is responsible for client care at Beneplan. She is also a certified group fitness trainer.

Qin Lin

Senior Analyst

Qin is a Senior Analyst, her main responsibilities are quoting, plan alternate pricing, renewals and financial analysis.

Shannon Neary

Executive Assistant

Shannon brings 20+ years of customer service and office management experience to Beneplan.

Shuana Lin

Accounting Associate

Shuana helps our accounting department manage premium reconciliation and payment schedules.

Vince Principato


Vince has been working in benefits for over 25 years, managing renewals, business development, and claims escalations.

Vincenza Principato

Customer Service

Yafa Sakkejha

General Manager

Yafa has worked in benefits for over a decade, and has handled claims, service, IT projects, renewals, external relations, and captive management.

Yan Ling Li


Financial Analyst, Joined Beneplan since September 2014; main jobs are new group implementations; quarterly reports; client & broker services.